Service · AI agents & chatbots

Custom AI agents & chatbots — your 24/7 team.

We build AI chatbots and agents trained on your data, your voice and your tools. They answer customers, qualify leads and work inside the apps your team already uses — on any channel, in any language. UAE-based. Working worldwide.

28+ agents deployed 1.4M+ conversations across active agents ~3 wks average time-to-live

AI agents & chatbots that handle real work, not just FAQs.

Every AI agent is custom-built, trained on your data, wired into your tools, and measured on the outcome it delivers — not the number of messages it sends.

01

Customer support chatbot

Answers tier-1 questions in seconds, trained on your docs, tickets and past conversations. Escalates to a human only when it really should.

Up to 45% ticket deflection
02

Lead qualification agent

Greets every new visitor, asks the right questions, scores against your ICP, books a meeting on your calendar and drops a clean record in the CRM.

Up to 3× more meetings
03

Knowledge assistant (RAG)

One chat box that knows your policies, SOPs, product docs and contracts. Pulls the exact passage and cites the source — far fewer wrong answers than a general LLM.

Answers in <3s
04

Sales outreach agent

Researches a prospect, drafts a personal first message, sends follow-ups, handles objections, and steps aside the moment a human should take over.

~8–12 hrs saved / rep / week
05

Voice agent / IVR

Natural-sounding phone agents that greet callers, answer FAQs, take bookings and route with context. No more "press 1" trees.

24 / 7 pickup
06

WhatsApp / SMS agent

Meet customers where they actually are. Handles orders, shipping, appointments and questions over WhatsApp or SMS, with full history in your CRM.

WhatsApp's 90%+ open rate
07

Booking & scheduling agent

Finds mutual availability, reschedules when things shift, sends reminders, handles cancellations. Works over chat, email, WhatsApp or voice.

Significantly less back-and-forth
08

Onboarding assistant

Walks new customers (or new hires) step-by-step through setup. Answers questions, nudges on stalled steps, flags blockers to the team.

Measurable activation lift
09

Custom to your use-case

An internal helpdesk? A procurement agent? Something no one has built yet? We start from your workflow, not a template, and ship it end-to-end.

Built for your stack

From brief to live AI agent, in two to three weeks.

One small, senior team from first call to production. No handoffs, no middlemen, no six-figure discovery phase before a single AI agent or chatbot ships.

01
Week 1

Discover

Free 30-minute call. We pin down the use-case, who talks to the agent, what it must know, and which tools it must reach.

02
Week 1–2

Design

Personality, scripts, escalation rules, tool-calls, guardrails. We write the agent's playbook before we write a single line of code.

03
Week 2–3

Train & build

Ingest your docs, tickets and FAQs into a RAG index, wire the tools, tune prompts. Short demos every few days, not at the end.

04
Week 3–4

Launch

Go live on one channel first (web, WhatsApp, voice) with a human fallback. Parallel-run until accuracy and CSAT clear your bar.

05
Ongoing

Improve

We review transcripts, catch regressions, retrain on new questions, and keep the agent sharp as your product and customers evolve.

AI chatbot & agent integrations — wherever your customers are.

Web, WhatsApp, SMS, Slack, voice — your AI agent lives where your audience already is, on top of the LLMs and data you already trust.

OpenAI
Claude
Gemini
Zapier
Make
n8n
WhatsApp
Salesforce
Slack
Twilio
Notion
Intercom

Also: voice (Twilio / Retell / Vapi), Messenger, Intercom, Zendesk, Teams, SMS — plus any REST API your tools expose.

See a customer support AI chatbot in action.

A scripted walk-through of how a customer support AI agent handles a real ticket — reads the question, pulls context from your tools, answers, and escalates only when it matters.

What you're watching

An agent that actually solves the problem, not a bot that quotes back your FAQ.

<3s Average first-response time, including tool-calls.
45% Tickets fully resolved without a human — up to 45% across our client deployments.
24/7 Coverage across web, WhatsApp, Slack and voice — same agent, same brain.
A
Ada · support agent
online · trained on 412 docs
web chat
Playing · scripted demo

A support ticket before and after an AI chatbot.

Same customer question, two very different outcomes — one with a manual ticket queue, one with an AI agent wired into your stack.

Before

Tickets pile up, hours pass.

  • Customer emails support at 9pm
  • Sits in the queue overnight
  • Agent reads it next morning
  • Hunts through Shopify, Stripe, carrier site
  • Writes a reply from scratch, uses wrong template
  • Customer replies, cycle repeats
Time to first reply: ~14 hrs CSAT: baseline
After

Answered in seconds, any hour.

  • Agent greets the customer instantly, any channel
  • Reads the question, pulls order + shipping data
  • Answers with the exact fact, cites the source
  • Offers a fix (credit, refund, reschedule) from policy
  • Logs the full transcript to the CRM automatically
  • Escalates to a human only when it really should
Time to first reply: < 3 sec CSAT: noticeably higher

What our AI agents & chatbots have delivered.

Aggregated across our last 28 AI agent engagements with SMB clients. Individual results vary — we'll walk you through real case studies in the audit.

Conversations handled
1.4M+
Across active client agents
Ticket deflection
45%
Fully resolved without a human
Median first-response
2.8s
Including tool-calls to your stack
Multilingual
Yes
Arabic, English + more via the underlying LLM

Ready for an AI agent that actually solves problems?

Free 30-minute call. We'll map your use-case, pick a channel to launch on, and send you a plan with scope, cost and timeline. No commitment.